About Firehouse Auto Care and Tire
We are a NAPA Auto Care Center. This means our company meets the code of ethics that NAPA sets forth for its auto care centers, and that we are connected to a supplier that provides the best auto repair and maintenance parts for your vehicles.
As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:
- To perform high quality diagnostic and repair service at a fair price using quality Napa parts
- To employ ASE certified technicians
- To be dedicated to customer satisfaction
- To exercise reasonable care for the customer's property while in our possession
- To obtain prior authorization and provide price estimates for work performed
- To provide a system for fair settlement of customer complaints should they occur
- To maintain the highest standards of our profession
- To uphold the integrity of all members of the NAPA AutoCare Program
Some of the benefits you get by Firehouse Auto Care and Tire being a NAPA Auto Care Center:
• 1 Year / 12,000 Mile Nationwide Warranty on all qualifying repairs. This warranty is good at any of the more than 13,000 NAPA Auto Care Centers throughout the USA.
• Top Quality Parts and Fluids: One of the main reasons we are able to give a long nationwide warranty is because the parts and fluids we choose for your vehicle’s repair and maintenance is top quality.
• We are part of the most respected network of top quality repair facilities in the nation.
"We moved here a few years ago and have been taking our cars to Firehouse ever since. The work is always done in a timely manner and they have good pricing. " Tim